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<meta name="DC.Title" content="“Scan with Sophos Anti-Virus” menu command is not present"/>
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<title>“Scan with Sophos Anti-Virus” menu command is not present</title>
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  <h1 class="topictitle1">“Scan with <span class="keyword" id="keyword_cf_121871563262510"><a name="keyword_cf_121871563262510"><!-- --></a>Sophos Anti-Virus</span>” menu command is not present</h1>

  <div><div class="section" id="concept_1544F06E9B794E0D9C2773E63A3A539F__section_D08F38C07BDA4B30952DC481358B7C38"><a name="concept_1544F06E9B794E0D9C2773E63A3A539F__section_D08F38C07BDA4B30952DC481358B7C38"><!-- --></a><h4 class="sectiontitle">Symptoms</h4><p>If you try to run a Finder item scan from a shortcut menu, the menu doesn’t contain the command “<span class="uicontrol">Scan with <span class="keyword">Sophos Anti-Virus</span></span>”.</p>
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<div class="section" id="concept_1544F06E9B794E0D9C2773E63A3A539F__section_903355046EB247DA8DAFCAA501B6C188"><a name="concept_1544F06E9B794E0D9C2773E63A3A539F__section_903355046EB247DA8DAFCAA501B6C188"><!-- --></a><h4 class="sectiontitle">Causes</h4><p>The command isn’t contained in the menu immediately after you install <span class="keyword">Sophos Anti-Virus</span>.</p>
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<div class="section" id="concept_1544F06E9B794E0D9C2773E63A3A539F__section_20E0D341F7F744EBAB020AF4E1516AF0"><a name="concept_1544F06E9B794E0D9C2773E63A3A539F__section_20E0D341F7F744EBAB020AF4E1516AF0"><!-- --></a><h4 class="sectiontitle">Resolve the problem</h4><p>Log in to your Mac again.</p>
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<div class="parentlink"><strong>Parent topic:</strong> <a href="../concepts/Solving_problems.html" title="">Solving problems</a></div>
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